Terms of Use

1. Introduction and Scope

Welcome to the website and services of K GOLD. These Terms of Use govern the rights, obligations, and responsibilities between you (the User) and K GOLD when accessing or using the website, placing orders, or interacting with our services. By using the website or placing an order, you agree to comply with these terms.

2. Eligibility and User Account

• Legal capacity: Users must be at least 18 years old or otherwise have legal capacity under applicable law to use our services.
• Account information: When creating an account, you agree to provide accurate, complete, and up-to-date information. You are responsible for keeping your username and password secure; any activity originating from your account is deemed to be performed by you.
• Right to refuse: K GOLD reserves the right to refuse, suspend, or terminate access if we detect conduct that violates these terms or applicable law.

3. Orders Payment and Delivery

• Order confirmation: An order is confirmed when K GOLD sends an acceptance notice or when the order is processed according to our procedures.
• Prices and product information: Product prices, descriptions, and images are posted on the website; K GOLD strives for accuracy but may adjust information when necessary.
• Payment: Accepted payment methods and payment terms are specified on the website; customers are responsible for providing accurate payment information.
• Delivery: Delivery times and fees follow K GOLD’s Shipping Policy. Any disputes regarding delivery will be handled according to the relevant policy.

4. Intellectual Property and Content

• Copyright: All website content, including text, images, logos, designs, and source code, is the property of K GOLD or used with permission.
• Restricted use: You may view and download content for personal, noncommercial use only; copying, distributing, modifying, or reusing content requires K GOLD’s prior written consent.
• User-generated content: By submitting reviews, images, or other content, you grant K GOLD the right to use, reproduce, and display that content on our platforms as needed.

5. Liability Warranty and Limitations of Liability

• Product information: K GOLD endeavors to provide accurate product information; however, we are not responsible for minor errors in descriptions or color variations due to user device displays.
• Warranty: Warranty terms are set out in the separate Warranty Policy; please refer to that policy for details.
• Limitation of liability: To the fullest extent permitted by law, K GOLD is not liable for indirect losses, lost profits, or damages arising from use of the website or products, except as otherwise required by law.

6. Prohibited Conduct and Security

• Prohibited conduct: Users must not engage in fraud, impersonation, system interference, distribution of malware, infringement of others’ rights, or any illegal activities.
• Security: Do not share your login credentials. If you become aware of any security risk or unauthorized access, notify K GOLD immediately for prompt action.

7. Termination Amendments and Notices

• Termination: K GOLD may suspend or terminate service for users who violate these terms.
• Amendments: K GOLD may update these Terms of Use; changes will be posted on the website and take effect from the publication date. Continued use of the service after changes constitutes acceptance of the revised terms.

8. Dispute Resolution and Governing Law

• Governing law: These terms are governed by the laws of Vietnam.
• Dispute resolution: Parties should first attempt to resolve disputes through negotiation and mediation; if unresolved, disputes will be submitted to the competent courts in Vietnam.

9. Contact

For questions about these Terms of Use, complaints, or support, please contact:

• Email: hotro@tramhuongthienthanh.com
• Phone: 096.7749.781
• Address: No.61, street no.45, Khanh Hoi ward, Ho Chi Minh City, Vietnam.

Effective date: These Terms of Use are effective from the date they are posted on the website. K GOLD recommends that you read them carefully before using our services.