Customer Policy

K-GOLD explains how customer data is collected, used, stored, protected, and how users may request access, correction, deletion, or hiding.

K-GOLD's Terms of Use cover accounts, orders, payment, delivery, website content, liability, and dispute resolution.

K-GOLD’s delivery policy covers order handling, tracking, delivery inspection, failed delivery, and related support conditions.

K-GOLD accepts COD, bank transfer, cash, in-store card payment, VNPAY, and international methods such as Payoneer, PayPal, and wire transfer.

K-GOLD handles approved returns and refunds under stated conditions, with international cases reviewed individually for a suitable solution.